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The Book on Accessibility

Strategies & tactics for accessibility compliance at scale

A must read for anyone building an accessibility strategy.

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The Book on Accessibility is packed with keep-it-simple insights and straightforward approaches.

This isn’t a technical manual or a design tutorial, it’s a book of work to be done that will keep your enterprise in continual compliance.

Anyone implementing a compliance program for accessibility will find value and inspiration in this book.

Building the program

Looking for a place to start? These guides are the foundation for making accessible products.

  • Leadership buy in

    Your accessibility team's first priority and most important asset

  • Strategic goals

    Milestones endorsed by leadership and communicated broadly

  • Tactics

    Tactics are actions taken to satisfy the strategic goals

  • Policies

    Setting enforceable and adaptable enterprise-wide expectations

  • 12 Simple rules

    To be enforced, policies need to be simple to understand and evaluate

  • Measure & report

    Give leadership the information that connects to action

Requirements by role

Looking for a way to measure best practices by role?

  • Design system

    Accessibility is about good customer experiences for everyone

  • Component library

    The building blocks of your application must be accessible too

  • Digital architect

    Accessibility is built on the foundation of your digital environment

  • Product owners

    Let's set realistic goals, prioritize work and write accessibility acceptance criteria

  • Designers

    More than visuals, designers define the actual user experience for everyone

  • Copywriters

    Writing for accessibility makes products easier to understand and more impactful

  • Developers

    Remediate accessibility issues faster and write smarter code with fewer new defects

  • CMS authors

    Content management systems should make it easy to publish accessible content

  • QA Testing

    Accessibility testing isn't the end, it starts at the beginning with test criteria

The accessibility team

What are the roles and responsibilities of the program team itself?

  • Team capabilities

    Align goals, establish scope, and build a team capable of planning for organizational maturity

  • Director

    Lead the accessibility team by fostering trust, building capacity and gathering resources

  • Accessibility coach

    Find qualified experts who can serve as guides and mentors to your enterprise

  • Program manager

    Transform strategic goals to integrated processes with measurable outcomes

  • Project manager

    Collaborate, coordinate and track work performed by the team and partners

  • Legal complaints