Skip to main content

The Book on Accessibility

Measure accessibility at enterprise (or any) scale

Stop doing compliance,
start getting commitment.

This plain language operational guide describes accessibility in ways everyone can commit to.

Buy it Read it online

A must read for anyone building an accessibility program

This isn’t another technical manual or a design tutorial. It’s packed with keep-it-simple insights and straightforward approaches for building a culture that values inclusion.

Core program components

Start here: These 6 guides are the foundation for making accessible products.

Deliver responsibilities by role

Track measurable best practices with these checklists and presentations.

  • Digital architecture

    Accessibility is the foundation of a solid digital strategy

  • Design system

    Accessibility is about good customer experiences for everyone

  • Component library

    The building blocks of your application must be accessible too

  • Product owners

    Let's set realistic goals, prioritize work and write accessibility acceptance criteria

  • Design & research

    More than visuals, designers define the actual user experience for everyone

  • Content strategy

    Writing for inclusion makes products easier to understand and more impactful

  • Developers

    Remediate accessibility issues faster and write smarter code with fewer new defects

  • CMS & social media

    Bonus licensed content - Make better impressions when everyone can view, like and subscribe

  • QA testing

    Bonus licensed content - Quality starts at the beginning with test criteria

The accessibility team

Successful teams know their plan, roles and responsibilities.

  • Team capabilities

    Align goals, establish scope, and build a team capable of planning for organizational maturity

  • Program director

    Lead the accessibility team by fostering trust, building capacity and gathering resources

  • Data analyst

    Use data to illustrate the impact of tactics and progress toward strategic goals

  • Accessibility coach

    Find qualified experts who can serve as guides and mentors to your enterprise

  • Program manager

    Accessibility is more than one project, it's many programs that support strategic goals

  • Legal complaints

Accessibility coaching

What are the problems accessibility experts need to solve on a daily basis?